Terms and conditions

Effective Date: 01/05/2026

This Terms & Conditions Agreement (“Agreement”) is a legally binding contract between you (“Client”, “User”, “you”) and Immicore.in (“Company”, “we”, “us”, “our”), governing your access to and use of our website and services. By accessing, browsing, or using our services, you irrevocably agree to be bound by this Agreement. If you do not agree, you must immediately discontinue use.

1. SCOPE OF SERVICES

1.1 Immicore.in provides advisory, facilitation, and documentation support services in relation to:

• Visa applications (Employment, Business, Tourist, etc.)
• FRRO registration and compliance
• Visa extensions and immigration-related assistance

1.2 The Company acts strictly as a facilitator/intermediary and does not represent any government authority, embassy, or consulate.

1.3 The Company does not provide legal representation unless explicitly agreed in writing.

2. ABSOLUTE DISCLAIMER OF GUARANTEES

2.1 The Client acknowledges that:
• Visa approvals, rejections, and processing timelines are solely determined by competent government authorities
• The Company has no influence or control over such decisions

2.2 The Company expressly disclaims all guarantees, including but not limited to:
• Approval of visa or immigration applications
• Processing timelines
• Accuracy or consistency of third-party decisions

3. CLIENT DECLARATIONS & OBLIGATIONS

3.1 The Client represents and warrants that:
•All information provided is true, accurate, complete, and not misleading
• All documents submitted are genuine, valid, and lawfully obtained

3.2 The Client agrees:
• To fully comply with all applicable immigration, visa, and foreigner registration laws
• To promptly provide additional documents/information when requested

3.3 The Client shall bear sole responsibility and liability for:
• Any errors, omissions, or misrepresentations
•Any legal consequences arising from submission of false or fraudulent documents

3.4 The Company reserves the right to refuse, suspend, or terminate services immediately without refund if any discrepancy or suspected fraud is identified.

4. FEES, BILLING & TAXATION

4.1 All service fees are:
• Mandatory and payable in advance
• Non-negotiable unless agreed in writing

4.2 Fees quoted may be exclusive of applicable taxes.

4.3 All applicable taxes (including GST, if applicable) shall be levied in accordance with Indian law.

4.4 Payments once made shall be:
• Non-refundable
• Non-transferable
• Non-adjustable under any circumstances

4.5 The Company reserves the right to revise pricing at its sole discretion without prior notice.

5. STRICT NO REFUND POLICY

5.1 The Client expressly agrees that all payments are final and binding.

5.2 No refunds shall be issued under any circumstances, including but not limited to:
• Visa rejection or refusal
• Delay in processing
• Change in travel plans or personal circumstances
• Ineligibility identified post-payment
• Failure to provide required documents

5.3 Any exception, if granted, shall be:
• At the sole, absolute, and non-reviewable discretion of the Company
• Subject to administrative deductions as determined by the Company

6. CHARGEBACK & PAYMENT DISPUTE WAIVER

6.1 The Client expressly waives the right to initiate chargebacks or payment reversals without first exhausting internal dispute resolution mechanisms with the Company.

6.2 In the event of a chargeback or payment dispute:
• The Company reserves the right to immediately suspend or terminate all services
•The Client shall be liable for:
•Recovery of disputed amounts
• Legal costs, interest, penalties, and collection charges

6.3 The Company reserves the right to initiate civil and/or criminal proceedings in such cases.

7. PROCESSING TIME DISCLAIMER

7.1 All timelines provided are indicative only and shall not be construed as binding commitments.

7.2 The Company shall not be liable for delays caused by:
• Government authorities or regulatory bodies
• Embassies, consulates, or FRRO offices
• Technical or administrative issues beyond Company control

8. LIMITATION OF LIABILITY

8.1 To the fullest extent permitted under applicable law, Immicore.in shall not be liable for:
• Visa rejection, refusal, or cancellation
• Loss of travel bookings, employment opportunities, or business
• Financial loss, reputational damage, or emotional distress
• Any indirect, incidental, special, or consequential damages

8.2 The Company’s total aggregate liability shall not exceed the total service fee paid by the Client for the specific service in question.

9. INDEMNIFICATION

The Client agrees to indemnify, defend, and hold harmless Immicore.in, its directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of:
• Breach of this Agreement
• Submission of false or misleading information
• Violation of any applicable laws or regulations

10. INTELLECTUAL PROPERTY RIGHTS

All website content, trademarks, branding, materials, and intellectual property are the exclusive property of Immicore.in. Unauthorized use, reproduction, or distribution shall result in legal action.

11. THIRD-PARTY ENGAGEMENT

11.1 The Company may engage third-party vendors or service providers.

11.2 The Company shall not be liable for:
• Acts, omissions, or negligence of third parties
• Any loss or damage arising from third-party services

12. TERMINATION & REFUSAL OF SERVICE

The Company reserves the absolute right to:
• Refuse service
• Cancel ongoing applications
• Terminate user access

without notice and without liability, in cases of:

• Breach of terms
• Fraud or misrepresentation
• Non-cooperation or abusive conduct

13. FORCE MAJEURE

The Company shall not be liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to:
• Natural disasters
• Government restrictions
• Pandemics
• System failures or cyber incidents

14. GOVERNING LAW & JURISDICTION

This Agreement shall be governed by the laws of India.All disputes shall be subject to the exclusive jurisdiction of courts located in [Gurgaon, Haryana].

15. DISPUTE RESOLUTION (OPTIONAL – STRONGLY RECOMMENDED)

Any dispute arising out of or relating to this Agreement shall be resolved through binding arbitration under the Arbitration and Conciliation Act, 1996.The seat of arbitration shall be Gurgaon, Haryana, and proceedings shall be conducted in English.

16. AMENDMENTS

The Company reserves the right to modify, update, or revise these Terms at any time without prior notice. Continued use constitutes acceptance of the revised Terms.

17. CONTACT DETAILS

Email: info@immicore.in
Phone: +91-931-011-9420
Website: Immicore.in
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